Customer Support

Order by Phone: Our Support team is at your service 8:30am to 8:00pm (CST) Monday - Friday and 12:00pm to 8:00pm (CST) Saturday - Sunday. Call us toll-free at (800) 228‑9686 with your order and credit card ready. International customers please call (402) 330‑0132.

CUSTOMER SUPPORT

Order Information
For inquiries about an order already placed, please call our Support team toll-free at (800) 228‑9686.

Returns and Exchanges
We offer a 90-day “hassle free” refund and exchange policy on all MANGELSEN—Images of Nature® products with your original receipt. Refunds of shipping and handling fees do not apply. Our Support team may assist with the return shipping of your item. Client is responsible for all return shipping and handling fees.

Our Guarantee
We offer a lifetime guarantee on our fine art photographic prints against any defects in product or craftsmanship. This guarantee applies to the original owner of the product with an original receipt. Print only and canvas only prints are not eligible for the lifetime guarantee.

GIFT SERVICES

Gift Cards
Can’t decide? Give the MANGELSEN—Images of Nature® Gift Card. Our Gift Cards are issued for any amount and may be used in any of our gallery locations. The gift card comes in a forest green box with a pop-up insert to write “To, From and Amount” and a gold elastic loop.

DEFINING MANGELSEN FINE ART PHOTOGRAPHY

Collector Edition
Experience the wonder of nature through the lens of Thomas D. Mangelsen. From a myriad of images captured, Mangelsen curates only the finest to be released as limited-edition fine art photography bearing his signature and a unique edition number. Once sold, that numbered edition will no longer be available for purchase, making it highly sought after by discerning art collectors. A Certificate of Authenticity accompanies each print.

Artist Proof Edition
Reserved from Mangelsen’s personal collection, these prints may grace museums, galleries, and select conservation events. The Artist Proof Edition comprises an additional 10% of the Collector Edition’s number, available in select sizes. These prints command a premium due to their exclusivity, each marked with Mangelsen’s signature and a unique edition number, accompanied by an artist’s note and a Certificate of Authenticity. This exclusive wall art is perfect for high-end collectors and enthusiasts of wildlife photography and conservation photography.

Legacy Reserve Edition
Upon creating his first limited edition photograph, Mangelsen decided to hold back his most cherished Collector Editions, numbered 1 through 20, creating a unique Legacy Reserve Edition as a testament to his illustrious career. These iconic masterworks, from his personal reserve, offer collectors a unique chance to join an elite group of fine art connoisseurs. This collection represents the pinnacle of Mangelsen’s conservation and wildlife photography, offering unparalleled value and collectability.

Open Edition
Mangelsen presents breathtaking landscapes, colorful abstracts, and more as Open Editions. These prints are available without the constraints of a limited print run, allowing art enthusiasts to easily add affordable nature and wildlife photography to their walls, perfect for enhancing home or office décor with timeless beauty.

Edition Numbers
The Collector, Artist Proof, and Legacy Reserve Editions are released with a limited number of editions per collection. After all numbers in each edition are sold, that image will never again be printed as a fine art photograph, making your image a truly unique work of art.

Viewing Fine Art Photography on the Web
The actual colors of our prints may vary slightly from what is seen online due to your viewing capabilities. If you are not completely satisfied with your purchase, MANGELSEN—Images of Nature Gallery offers a 90-day “hassle free” refund and exchange policy on all our fine art photography.

Photograph Sizes
The sizes listed with each image on this website are the sizes currently available. The size refers to the approximate image size (photography standards). Framing adds to the outside dimension of your image.

IMAGE DISPLAY OPTIONS

Prints 
Fuji fine art prints feature the most vivid color reproduction, brilliant whites and distinct highlight details. These papers deliver beautiful prints, with excellent image stability, consistency and performance. Fuji fine art prints offer the best archival qualities of any photographic material available. This supreme durability makes these prints a primary choice of museums throughout the world. Fuji prints continue to be the finest professional quality fine art prints available in the industry today in terms of color, print permanence and surface.

Framed Prints
This display option continues to be the most popular among Mangelsen collectors. Quality framing with the latest designer styles and colors will make your fine art photograph a favorite focal point in any room of your home or office. NatureView A/R® Glass virtually eliminates reflection and ensures a lifetime of viewing enjoyment.

Museum Mounted Prints
Our Museum Mount technique is a way to display and present artwork for a contemporary look. This is a specialized lamination process providing a smoothness that cannot be achieved with traditional mounting techniques. The image is permanently adhered to a rigid sheet of clear acrylic that makes handling a large print much easier and significantly eliminates the possibility of damage, while also providing a new “wet” look that only this process can provide. Using the Museum Mount technique also offers deeper colors and a more three-dimensional feel to the image. UV protection is included in the adhesive and the acrylic has UV absorption properties as well.

Canvas Prints 
In this printing method, the canvas is carried by a spinning roller while infinitely small pixels of rich, vibrant inks are sprayed on it at a very high speed rendering an amazingly smooth and consistent image true to the original. The latest inks offer up to 70 years lightfastness and UV resistance under museum archival conditions, yet for even better performance, we coat all our canvas prints with a layer of anti-fading UV protective clear satin glaze.

Framed Canvas 
The 100% acid free artist canvas is framed with a fabric covered liner and quality framing in the latest designs. This display option creates a stunning look with brilliant colors and is sure to enhance any space in your home or office. Canvas prints are not framed with glass.

Canvas Wrapped 
The 100% acid free artist canvas is wrapped over a sturdy, internal wood frame and finished with black-out edges, giving the fine art photograph depth and dimension. This option features simple, clean lines with a modern look and feel.

Metal Prints 
Sublimation of a print onto metal is a cutting edge, modern way to reproduce a fine art photograph. While under extreme heat and pressure, the inks of the print are turned into gas and are pressed into the surface of the metal. This display creates a clean, contemporary look. The aluminum substrate is strong and durable, ensuring years of enjoyment in your home; plus they are ideal for any public or high traffic display areas.

Liners and Framing 
Our fine art photographic prints are framed with the highest quality materials available. We use fabric covered wood liners and quality wood frames.

NatureView A/R® Glass 
Thomas D. Mangelsen’s fine art photography captures the vibrant colors and subtle hues found in our natural world. We strive to present your Mangelsen as clearly as possible. We use NatureView A/R® Glass manufactured by Tru Vue to keep reflection from posing a problem in viewing your Mangelsen art. NatureView A/R® Glass appears invisible and helps reduce reflected light.

STANDARD DELIVERY

Prints 
Your Framed Prints, Canvas Prints, Metal Prints and Museum Mounted Prints are custom produced. Our goal is to ship your Framed, Canvas, Metal and Museum Mounted Prints in approximately 4-5 weeks. Items ordered at the same time are not necessarily shipped in the same package. Delivery times vary depending on the order, the destination, and mode of delivery (UPS and Platinum Cargo). If you have additional questions about your shipment, please contact Support at (800) 228‑9686.

Framed Images 20x30 or larger will arrive in either a large wooden crate or large box.

• The shipper will not deliver without an appointment. They will contact you to set a delivery date and time that is best for you. Please note: the delivery date listed on the tracking of your shipment is only an estimate – actual delivery date and time will be set when appointment is confirmed.

• Shipments will be delivered to your door, patio or garage. Drivers are not allowed to enter your home. Our crates are big and heavy. We recommend you arrange for help in handling the crate/box when delivered.

Calendars and Books 
We strive to ship all stationary items within 5-10 business days of your order. Items ordered at the same time are not necessarily shipped in the same package.

All orders require a physical address for delivery.

International Shipment 
Please contact Support at (800) 228‑9686 or (402) 330‑0132 for a custom rate quote and delivery time estimates. International orders are subject to duties, taxes, and other fees which are charged at the time of delivery.

NEW: Additional freight charges may apply. Our Customer Support department will contact you regarding any additional fees after obtaining a custom rate quote for your order and delivery location. Delivery times vary by destination. The recipient is responsible for all import duties, taxes, and other fees associated with this shipment.